Frequently Asked Questions

What are your business hours? Are walk-ins allowed?

We operate as an online cake shop out of a private kitchen.

Do you have any cakes on Display?

No, we do not, all our cakes are made by special request, uncommon colors, sizes, shapes,, etc and we do not use frozen ingredients or preservatives. The ingredients are natural, real and fresh

How can I place an order?

To place an order is through our website. We offer pre-designed

Minimum 3 days in advance, each cake has different level of complexity,  for that reason we have a limit of accepting orders per day, we take orders on a first call first serve,

NOTE: ”If you are out of this timeframe, just submit your order & call us immediately at 786-356-8007 to confirm (Additional rush fee apply) 

Can I pick up my cake?

Unfortunately, we currently do not offer pickup service, however, we do provide delivery to any location in Miami.

Do you make Vegan or Gluten-Free cakes?

No we do not, check around the area, for sure you will find a vegan shop.

Will my cake be ok in the fridge overnight?

Yes, it will be just fine!

Where do you deliver?

Our service is full delivery to anyplace at any time (Miami only) from $10 to $25  from 10:00AM to 2:00AM, out of these hours an additional fee may apply.
Delivery to Fort Lauderdale is calculated based on Uber/Lyft fare.

What is your allergen information?

ALLERGY INFORMATION: Unless otherwise noted, products contain milk, wheat, soy and egg, and were produced on equipment that processes peanuts, almonds, hazelnuts, pecans, walnuts.
Our facility is not Gluten Free.

We'd Love to Hear From You

Whether you're planning a birthday, wedding, quinceañera, or any special celebration — we're here to make it sweet. Reach out and let's create something beautiful together.

Get in Touch

  • Email: info@bettercakesmiami.com
  • Phone / SMS: (786) 356-8007
  • Hours: Mon. - Sat. 9:00 AM – 6:00 PM EST

Custom Cake Orders

Pre-Design cakes requires 3 days in advance.
Custom Cakes require 1 or 2 weeks in advance , depending of the complexity.
For large events or wedding cakes, we recommend reaching out at least 3–4 weeks in advance.

Ready to place a custom order? Fill out our Custom Order Form and we'll get back to you within 24–48 hours.

Delivery

All our cakes are deliver within the Miami-Dade area and set / assembled  at the venue if required.

Follow Us

Tag us in your cake moments 🎂
@bettercakesmiami on Instagram